General Provisions
The e-commerce website of Evelien Monti, a sole proprietorship based in Beernem, postal code 8730, VAT number BE1014.481.725, offers customers the opportunity to purchase products online from the webshop.
These General Terms and Conditions ("Terms") apply to all orders placed by visitors of this e-commerce website (“Customer”). By placing an order, the customer agrees to these Terms. Any additional terms from the customer are excluded unless they have been explicitly and formally accepted in writing by Evelien Monti.
Offer
Evelien Monti strives to present products as accurately as possible through descriptions and images. However, errors or omissions may occur. Apparent mistakes or errors are not binding on Evelien Monti.
For specific questions regarding dimensions, materials, or availability, the customer is encouraged to contact hello@evelienmonti.com.
Prices
All prices are in euros, inclusive of 21% VAT, and exclusive of shipping costs. Prices apply per item unless otherwise stated. The price displayed on the website on the day of the order is the applicable price.
Discounts or price adjustments after purchase do not entitle the customer to a refund of the price difference.
Payment
Payment must be made in full in advance using the offered payment methods, such as Bancontact or bank transfer.
Invoices are available upon request for legal entities (B2B) and must be paid within 30 calendar days from the invoice date. For invoice requests, please contact hello@evelienmonti.com in advance.
Delivery
Orders are delivered in Belgium and the Netherlands.
For orders of € 45 or more, delivery is free.
For orders under € 45, shipping costs are:
- Belgium: € 7,5
Evelien Monti is not responsible for delays, damage, or loss during shipping. Providing accurate address details is the customer’s responsibility. In the case of incorrect address details or a failed delivery due to a customer error, Evelien Monti is not obligated to resend the order.
Damage Upon Delivery
If a product is delivered damaged, the customer must immediately contact hello@evelienmonti.com with a description of the damage and, if possible, photos of the defect. Evelien Monti will work with the Customer to find an appropriate solution.
Warranty
Evelien Monti guarantees that delivered products are free from defects. This warranty is valid for up to 4 weeks after delivery. The customer must report any defects within this period in writing via email.
Defects caused by misuse, negligence, or other forms of abnormal use are not covered by the warranty. If the warranty applies, the product will be replaced or refunded.
Privacy and Personal Data
When placing an order, the customer consents to the processing of personal data for purposes such as processing orders and deliveries. This data is used solely by Evelien Monti and is not shared with third parties.
For more information on how personal data is processed, see our full Privacy Policy.
Ownership Rights
The content of this website, including designs, is the exclusive property of Evelien Monti and is protected by copyright laws. Copying or reuse without permission is prohibited.
Applicable Law
All agreements are subject to Belgian law. In case of disputes, the courts of the customer’s residence have jurisdiction. The customer may also use the ODR platform: http://ec.europa.eu/consumers/odr/.
Identity of the Entrepreneur
Evelien Monti
8730 Beernem
Email: hello@evelienmonti.com
VAT number: BE1014.481.725